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FAQ

What are the seating configurations for my two children?

Pronto includes two-full sized toddler seats with adjustable harnesses that can adjust in size for both your tiny baby and your toddler. Our seats are removable and pronto features the option to switch in seconds from bassinet to supportive 90 degree seating for your children. Our seats are designed from 6 months. Your toddler can still sit in the stroller while the bassinet function is activated.

Why is there a zip under the canopy awning?

This zip is to ensure the perfect fit of the blackout sleeping cover, mosquito net and sun shade.

How long will you hold my item(s) at the store?

As soon as your order is ready, we will send you a "Ready for Pickup" email to let you know. If you place an order while the store is open, it will typically be ready for pickup within a few hours. If you place an order after your selected store has closed, your order will typically be ready for pickup shortly after the store opens the next morning. Store hours may vary by location.

Is pronto really all-terrain?

Yes! We really are all terrain, with the exception of pushing your stroller on soft sand. In this situation, we recommend pulling. Pronto is made to go almost anywhere, activate the front wheel lock for bumpy difficult terrain. This is a feature often found in jogging strollers.

A of 12 double-ball bearings accommodate a load of 100kg for smooth riding whilst the straight lined suspension applied to the front and rear wheels absorbs impact caused by unexpected obstacles. A front-fixating wheel system allows for easy maneuvering without swaying off your path.

Pronto is one of the first passenger wagons to pass the test of 200kg instantaneous load and 100kg consistent loading.

Why are there two toggles dangling from my canopy?

One toggle set is for your extra wide "peek-a-boo window." The other is for rolling up your blackout sleeping cover/mosquito net, to keep your accessories attached for later use.

How do I maintain the fabric? I love the lighter colours but I am worried that my kids will make a mess...

Our body kits are made with premium polyester that is both water-resistant and stain-resistant. For light spills like milk, cordial and grubby finger marks, a wet wipe works a treat. For deeper stains like mud, dirt from shoes (particularly near the footwell) and our arch nemesis, slime, you will need a bit of morning fresh, warm water and a sponge. It will only need a light rub. Our material is designed to be stain-resistant, especially if stains are treated sooner rather than later. So go for it, and pick a colour that you love without a worry.

What are the seating configurations for my baby?

For your newborn, pronto is used primarily as a bassinet/cradle. A great option for tummy time, play and supervised sleep. Once baby is able to sit independently and hold their head (usually around 6 months), they can move into our adjustable toddler-seat which caters for small babies to older children by simply adjusting the harness.

Which capsules are compatible with pronto?

Our car seat capsule adapter is compatible with the Maxi-cosi (mico series), Nuna (pipa series) and Cybex (aton, cloud series).

Our capsules are currently unavailable. Stay tuned to our mailing list for updates on it's arrival!

It seems really big, is it bulky?

The pronto stroller’s width is narrower than other comparable strollers on the market measuring at 68cm. Australian doorways measure on average, at 82cm, so you can be sure that it will move effortlessly through any space.

It is slightly longer than average measuring at 120cm to compensate for the reduction in width and to maximise the internal dimensions of the pram so that your riders have the space to comfortably, eat, sleep and play without interfering with parent manoeuvrability and function.

Weighing at 16.30 kilograms, our weight class is consistent with other comparable full-size, traditional twin prams and significantly lighter than comparable wagons.

Will the pronto fit in the boot of my car?

For comparison, the pronto stroller fits comfortably in the boot of a suzuki swift, turned on its side with wheels attached, you can remove the wheels to create additional space.

The pronto stroller packs away with all seat fittings and most accessories attached, avoiding the need to re-configure seating for your passengers.

How do I know pronto is right for my family?

Pronto has packed in as many features as we possibly can to ensure that you can get the longest use and maximum value from our stroller. It's important to consider all your options and look to the future of how your stroller will be used as baby grows.

Testimonials

See what some of our customers have to say about us.

We have looked at a lot of prams over the last few months with so many options on the market, nothing was really suitable for our needs and ticketed all of our boxes with a tall toddler and a newborn on the way.

Our toddler is so tall for his age and has already outgrown most seats that work with a double stroller.We were so impressed with the functionality of the Pronto and how long it is going to last our growing family. Super fast delivery. Easy to put together and folds completely flat which was perfect for our limited boot space with our 3rd row in.

It's very sturdy and great quality but also uncomplicated and super functional.Easy to fold down and light enough to lift in the car.Our toddler is so keen to jump in with plenty of space for all our gear. We also purchased the snack tray which is a winner.We've turned a lot of heads at the shops and sparked some great conversations out in public about how cool it is.It's a great alternative to all the "normal" prams on the market. We are so impressed with the product so far and customer service from Pronto. 

by Melissa King

@pronto.stroller, the only stroller I want to put my kids in! So safe and convenient! Has handy pockets and a sun shade! Everything you need to keep your little ones looked after! The absolute best stroller you could ever buy! Get one Pronto!

by Jess Deeth

Absolutely obsessed with my Pronto stroller wagon! This innovative marvel has seamlessly become a part of our daily adventures. From the shops to the beach, park, and bustling markets, it's the ultimate companion for every outing. Fitting both my kiddos with ease, the Pronto stroller wagon is a lifesaver. The footwell's genius design transforms it into a cozy bed for my littlest one, making naptime on the go an absolute breeze.

The included canopy is easily detachable for inside outings, making it incredibly versatile. On outdoor sunny days, it provides great coverage, and for those extra sunny outings, the extra drop-down sunshade is a lifesaver. The flexibility is fantastic, and it ensures the perfect balance between protection and openness. The ventilated sides keep the air flowing, ensuring a comfortable rest... (continued)

(continued) And let's talk storage – it's incredible! So many pockets and options for additional attachments make it a parent's dream.

We've even taken it on our travels, and the secure cover ensures it's safe for transport – an absolute must! My kids adore it too!

They love munching on snacks at the built-in table in the middle. And because they're little, they sometimes prefer sitting side by side, watching their favorite show, creating space on the other side for whatever daily adventure we're on. Pronto, you've made our outings a breeze and filled with joy. 

by Belinda Strickland

We ABSOLUTELY love our pronto, my husband especially, He thinks it makes taking children out and about so much easier… we have twins that didn’t enjoy sitting in a pram for periods of time, they were growing so fast and there wasn’t anything on the market other than what we had. Until we came across the pronto stroller. One word “Game Changer.

As parents you want your children safe & comfortable when out and about, for us being a super active family, keeping our babies happy and settled is number 1. Whether we are walking along the beach, out at the mall, groceries shopping, markets, running errands anywhere we want our babies comfortable and relaxed.

The pronto provides everything comfort & safety, with so much space, so much storage, a wide range of accessories… It is by far the best pram/stroller we have owned. Our babies have years to enjoy it as they grow and what an investment to our family.. I could go on.

by Kylie Jensen

This is long overdue but just want to say a big thank you for bringing Pronto Stroller to Sydney’s One Fine Baby Expo. I have eyed the stroller for a very long time and to finally get to see it in person was so very exciting for me.

Thank you for assisting me and just displaying what real customer service is. You sealed the deal for me and I bought it straight away. Unlucky for me though was you had none in stock at the time at the show but you arranged for delivery for me asap and I got it within a few days. I was just wowed. My girls absolutely love it and we have been approached many times when out by other parents about the Pronto Stroller. Thank you again to you and your team. I recommend it to everyone!

by Julie Huynh

Guys !!! This is amazing !!!

by Leah Itsines